Click the forgot password link on the navigation bar and follow the instructions from there. If you do not remember your security questions, please fill out this form, or contact your campus service center.
You will need to fill please fill out this form, or contact your campus service center.
Yes. From inside the student portal, click Update Security Questions in the upper right hand corner.
Ensure pop ups are enabled in your browser. For google chrome, click here, for mozilla firefox click here, for internet explorer click here.
If enabling pop ups doesn't work, please contact the IT department (304-214-8826). Northern accepts no responsibility for damages done to your machine in attempting to make these changes. Please follow the instructions and there should be no issues.
Registration dates vary each term. Make sure you remain in contact with your advisor to get your registration PIN when registration opens for the semester. You should also check for and resolve any holds on your account.
Ensure pop ups are enabled in your browser. For google chrome, click here, for mozilla firefox click here, for internet explorer click here.
If enabling pop ups doesn't work, please contact the IT department (304-214-8826). Northern accepts no responsibility for damages done to your machine in attempting to make these changes. Please follow the instructions and there should be no issues.
If you need help outside of college operational hours, please contact the 24 hour Blackboard Helpdesk: 1-800-253-1558 Press 1
Password differences
If your student portal password won't let you sign into your student gmail account, please try changing your student portal password before contacting anyone for help. It may take up to 24 hours for your portal password to sync to gmail.
Android issues
If you have an android phone, gmail may default to your personal email address when signing in through the portal.
If this happens, click the menu icon on the top left of your browser once the gmail web view has loaded. Once there, click your email address at the top of the screen.
A menu should appear asking you which account you want to use, click your student account which will end with @mail.wvncc.edu
If the above steps don't work, bring your phone into the IT department on your campus.
Please fill out this form we go through these daily.
